Shipping policy

Shipping Policy

At Dawlance Store we prioritize delivering your products quickly and efficiently. Please review our Shipping Policy to understand how we handle orders and deliveries.

Same-Day Shipping Guarantee

We offer same-day shipping for orders placed before 8:00 PM on business days in Lahore. Orders placed after the cutoff time will be shipped on the next business day. Our business days are from Monday to Saturday, excluding public holidays.

For deliveries across Pakistan, please allow 3-5 working days for your order to arrive.

Eligibility

  • Same-day shipping is available for in-stock items only.
  • Certain products may have eligibility restrictions based on size, weight, or special handling requirements, which will be mentioned on the product page.

Shipping Methods

  • In Lahore, we use rickshaw and store pickup services to ensure fast and secure deliveries.
  • For other cities, we collaborate with trusted courier partners to provide nationwide coverage.

Shipping Charges

Shipping charges are calculated based on your delivery location, product size, and order weight. The exact amount will be displayed at the checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Exceptions & Delays

Please note that same-day shipping may be subject to delays during:

  • Peak seasons
  • Promotional periods
  • Unfavorable weather conditions

Important Note

Dawlance Store is an independent platform and is NOT owned or operated by Dawlance Company. We deliver products via our own stores, partner dealers, and Dawlance store near your location to ensure fast and smooth delivery services.

If you have any questions regarding our shipping policy, feel free to contact our support team for assistance.